If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
FAQ’s
Q: How soon will my order ship?
A: Orders are typically processed within 24 hours and shipped the same day if placed before our cutoff time.
Q: How do I track my order?
A: Once your order ships, we send an email with a tracking number and instructions on how to monitor its progress online.
Q: Are Apexel lenses compatible with my phone?
A: Yes! Designed for iPhone 13–16, Samsung Galaxy/Note, Google Pixel, Huawei, and more.You can check the specific models through the compatibility content at the bottom of each product page, or check it through the compatibility guide page.
Shipping Information
Order Processing: All orders are processed within 24 hours (excluding weekends and holidays), so you can expect your package to ship promptly.
Delivery Estimates: Standard delivery typically takes 7 business days. Expedited shipping options are available at checkout.
Tracking Your Order: Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress in real time.
International Shipping: We proudly ship worldwide. Delivery times and shipping fees for international orders will be calculated at checkout.
Exceptions & Delays: In rare cases, weather or logistical issues may affect delivery times. If your package is delayed, our support team will notify you promptly with updates.
Customer Support
Email Support: For any questions or issues, send us an email at support@apexel.com and one of our support specialists will assist you.
Live Chat: Access our live chat option on the website for real-time support and quick answers to your questions.
Feedback & Suggestions: We value your input. Use our contact form on the website to provide feedback or request additional information, ensuring we continually improve your experience with Apexel.
One Lens to Capture the World
Forget carrying multiple lenses? With a flexible 5X–10X optical zoom range (150–300mm equivalent focal length), you can frame distant subjects with precision while maintaining stunning clarity.
Professional Optical System
8-group, 10-element lens design for sharper images and reduced distortion.
Up to 80% Better Image Performance
Clearer details, stronger contrast, and more natural colors.
Universal Smartphone Compatibility
Secure one-piece clip works with 99.99% of phones.
Compact & Lightweight
Aviation-grade aluminum body, only 171g, easy to carry anywhere.
Travel-Ready Design
Portable size (123 × 34 mm) perfect for outdoor and on-the-go shooting.
Perfect for Every Scene
Bird photography
Sports events
Concerts and performances
Astrophotography
Architectural details
Wildlife photography
Product details
Lens Spec
Magnification - 5-10X Zoom Telephoto
Equivalent Focal Length - 150-300mm (Telephoto)
Lens Structure - 10 Elements / 8 Groups
Special Glass - ED Low-Dispersion
Focus Distance - 1.5m – Infinity
Material - Aircraft-Grade Aluminum
Distortion - 0%
Weight - 171g
Size - 1.34 x 4.84 inch
Mount - Universal Clip / Case Mount
Filter Thread - 37mm supported
Compatibility
Apexel's mobile phone external lens has been rigorously tested and is suitable for 99% of mainstream brands and some sub-models of smartphones on the market.
Due to the large number of mobile phones on the market, we cannot list them one by one. If you are not sure whether it is suitable for your phone, please contact us directly and we will respond to you within 24 hours.
Absolutely. TeleZoom 5-10X was designed for creators of all levels. You don’t need prior photography experience—just clip, align, and shoot. Whether you’re a vlogger, traveler, student, or photography enthusiast, you’ll instantly achieve professional-looking results without carrying heavy camera gear.
How does it improve smartphone portraits?
With its 150-300mm equivalent focal length, TeleZoom 5-10X naturally compresses perspective, creating flattering face proportions and smooth background bokeh. Your portraits will have the look of professional DSLR photos—without digital distortion or software blur.
How can I get the best results?
For optimal performance:
Clean the phone camera and lens before use
Align the lens precisely with your phone’s primary camera
Use a tripod or gimbal for telephoto shots to reduce hand shake
Try different lighting and angles in macro mode for artistic results
Does Apexel offer a warranty?
Yes. Every Apexel product includes:
1-Year Limited Warranty
30-Day Money-Back Guarantee
Lifetime Customer Support
Apexel has over 13 years of optical design experience and serves millions of photographers in more than 100 countries.
